Vien Lien 247 takes your privacy very seriously. Our privacy commitments are fundamental to the way we do business every day. These apply to everyone who has a relationship with Vien Lien 247— including customers and website visitors.
• We will protect your privacy and keep your personal information safe. We use powerful encryption and other security safeguards to protect customer data.
• We will not sell your personal information to anyone, for any purpose. Period.
• You have choices about how Vien Lien 247 uses your information for marketing purposes.
Customers are in control.
The Information We Collect, How We Collect It, And How We Use It
We collect different types of personal and other information based on your use of our products and services and our business relationship with you. Some examples include:
• Contact Information that allows us to communicate with you -- including your name, address, telephone number, and e-mail address;
• Billing information related to your financial relationship with us -- including your payment data, credit history, credit card number, Social Security numbers, security codes, and service history;
• Telephone purchased, web site usage and other technical information about your use of our network, services, products or websites.
We collect information in three primary ways:
• You give it to us when you purchase or interact with us about a product or service we offer or provide;
• We collect it automatically when you use our products and services;
• We obtain it from other sources, such as from credit agencies. We use the information we collect in a variety of ways, including to:
• Provide you with the best customer experience possible;
• Provide the services you purchase, and to respond to your questions;
• Communicate with you regarding service updates, offers, and promotions;
• Deliver customized content and advertising that may be of interest to you;
• Address network integrity and security issues;
• Investigate, prevent or take action regarding illegal activities, violations of our Terms of Service or Acceptable Use Policies; and
• For local directory and directory assistance purposes.
Online Activity Tracking and Advertising
• We collect information about your activity on Vien Lien 247 sites for a number of purposes using technologies such as cookies and server log files.
• We and our Vien Lien 247 advertising partners use that information, as well as other information they have or we may have, to help tailor the ads you see on our sites and to help make decisions about ads you see on other sites.
• We do not share your information with third party companies.
With Vien Lien 247 Companies: Subject to applicable legal restrictions, such as those that exist for CustomerProprietary Network Information (CPNI) , the Vien Lien 247 affiliates may share your Personal Information with each other to make sure your experience is as seamless as possible, and to make sure you have the full benefit of what Vien Lien 247 has to offer.
With Non-Vien Lien 247 Companies: We share your Personal Information only with non-Vien Lien 247 companies that perform services on our behalf, and only as necessary for them to provide those services to you.
• We require those non-Vien Lien 247 companies to protect any Personal Information they may receive in a manner consistent with this policy.
• We do not provide Personal Information to non-Vien Lien 247 companies for the marketing of their own products and services without your consent.
In Other Circumstances: We may provide Personal Information to non-Vien Lien 247 companies or other third parties for purposes such as:
• Responding to 911 calls and other emergencies;
• Complying with court orders and other legal process;
• Enforcing our agreements and property rights;
• Obtaining payment for our products and services, including the transfer or sale of delinquent accounts to third parties for collection
• Our Web sites are not designed to attract children under the age of 13.
• We do not knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from that child's parent or legal guardian.
Safeguarding Your Information: Our Policy on Data Protection and Security
• We do not sell your Personal Information to anyone for any purpose. Period.
• We maintain information about you in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes.
• We have implemented encryption or other appropriate security controls to protect Personal Information when stored or transmitted by Vien Lien 247.
• We require non-Vien Lien 247 companies acting on our behalf to protect any Personal
Information they may receive in a manner consistent with this Policy. We do not allow them to use such information for any other purpose.
Customer Privacy Controls and Choices,
• You can review and correct your Personal Information collected by us.
• You can limit certain types of solicitation communications from Vien Lien 247, including marketing contacts made via telephone, e-mail and text messaging.
• We will provide you with notice of changes to this policy.
What is CPNI?
Customer Proprietary Network Information (CPNI) is information that Vien Lien 247 obtain when providing your telecommunications services to you. CPNI includes the types of telecommunications services you currently purchase, how you use them, and the billing information related to those services, including items such as the types of wireless telecommunications services that you have purchased and your calling details. Your telephone number, name and address are not considered CPNI.
Use and Disclosure of CPNI
We use your CPNI to offer you additional services of the type you already purchased from Vien Lien 247. We also may use your CPNI to offer you products and services, packages, discounts and promotions from the Vien Lien 247, which may be different from the types of services you already purchase.
Restricting our use of your CPNI
If you wish to restrict our use of your CPNI for marketing purposes, you may contact a Vien Lien 247 customer service representative or use the listed customer service phone number located on your Vien Lien 247 telephone bill or on this website. Restricting our use of your CPNI for marketing purposes will not affect the provision of any Vien Lien 247 products or services to which you subscribe, nor will it eliminate all types of Vien Lien 247 marketing contacts.
Links to other sites
Vien Lien 247 may offer links to other web sites. Vien Lien 247 is not responsible for the content or information collection policies of the other sites.
Your California Privacy Rights